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ECTC11: If You're Not Breaking Things, You're Not Experimenting

 

ruud samI attended and presented at Event Camp Twin Cities last week and what a ride it was.

Like last year, in his welcome address to this year's conference participants, organizer Sam Smith (with co-organizer Ray Hansen standing by) again explained that ECTC is all about experimentation. "If you're not breaking things, you're not experimenting," he said. 

Well that's all well and good when things go smoothly as they did last year for ECTC. But this year, was an even bolder experiment on many levels. This year the conference lasted two days, included three times as many pods, two different tracks in different rooms, gamification, and more. 

From the beginning, Sam and Ray were determined to push the envelope because that is what experimentation is. 

Successes and Failures

Some of these experiments were a success: dual news desk virtual emcees; Facebook "like" stations; more interactive sessions about innovations in events and pecha kucha style presentations followed by discussion groups all added to the experience.

And this time some of the experiments failed. Most notably, technical difficulties interfered with the live stream and pod skype connections. 

Some of the pod participants were frustrated because this year technical problems prevented them from having a face to face conversation with the on-site participants. In addition, some found the vast array of content, speakers and game directions overwhelming and difficult to focus on. 

For the most part, I feel the complaints are valid. But the spirit of these complaints should be considered because they point to a difficult truth that we in the event industry must address if we are to actually implement the improvements so many of us espouse.

Why Progress is So Difficult

We event industry professionals are perfectionists.  Because we've seen proof that experimentation does lead to innovation, we'll pay lip-service to its value all day long.  But when it actually comes to failing publicly, do we have the guts to follow through and support such efforts?

Those in the internet technology field have learned that failing publicly is how you succeed more quickly. Just look at the way they Beta test their apps. They suffer complaints, but in the end, it's worth it to be able to develop a better product in less time.

We in the events industry are so very concerned with how things look - and rightly so. How things look is our bread and butter.  BUT, have you ever wondered why no matter how many articles are written or presentations given or discussions take place on how adults learn best, how the brain works, why you should include remote experiences at your live event, etc, etc - the vast majority of meetings and events remain the same as they were 30 years ago?

To my mind the answer is that event professionals, for the most part, are risk averse AND we have very few opportunities to test new formats or technology. When it comes to progress, being very concerned with how things look is a major handicap.

Event Camp: Where Experimentation is Safe

From the beginning, Event Camp has positioned itself as a place where event professionals can go to experience new formats and technology; where experimentation is welcome.  This, and the fact that it remains amazingly affordable in the event world of big-ticket association dues and registration fees, is a major reason we are drawn to it.

Whether our experiments succeed or fail, there is tremendous opportunity for learning in all of this. We will only evolve as an industry if we are growing and trying new things.  Event Camp is one place where experimenting is seen as safe. 

Of course there will be a certain amount of nasty criticism that does not recognize that we are all on the same team.  Innovators must build a thick skin to shield themselves from this if they are going to keep innovating. 

But, we can help to protect Event Camp as a treasured asset to the future of our industry and a sanctuary for those who want to keep exploring, by supporting those who are brave enough to step up and fail publicly. 

Though some may say that calling Event Camp an "experiment" is a crutch, I will continue to support such experiences that allow us to learn and fail publicly. We need them. And be honest,  how many event professionals do you know who are lazy slackers, particularly in the #eventprofs community? These are the people who are trying to improve meetings and events. To improve, you have to try new things. And if you're not breaking things, at least on occasion, you can't be doing much experimenting.

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Comments

Hi Jenise  
 
Brilliant post. I love being part of the #eventprofs community which does provide a place for new ideas to advance our industry. Looking forward to trying some initiatives that could fail next week at Event Camp Europe but I am developing my thick skin and know that with everything in life for progress to be made I need to step out of my comfort zone.
Posted @ Tuesday, August 30, 2011 1:21 PM by Paul Cook
Thanks so much Paul. Yes, let's toughen up that skin and gather a community around us that values experimentation. We all need to step out of our comfort zone if we're going to improve. Yay team!
Posted @ Tuesday, August 30, 2011 1:32 PM by Jenise Fryatt
Jenise 
First I know how much time that Sam and Ray put into this event. Really smart guys and they bit off a lot for this event- maybe too much. That is where I think the crutch comment comes from though. As you know trying new things is important but laying the foundation to give them a chance to work is the key. We really have to make these things work to have them adopted by others. I myself made a horrible choice to have Eventcamp Silicon Valley butt up to the Twin Cities event. I had a really great set of speakers and goals. But it crashed and burned. Very few signed up so I couldnt ask 11 speakers come talk in from of 10 people and the virtual audience. very costly mistake. So I learned from this - just like Sam and Ray will. I am not sure having that crutch is such a good thing. As you know from your company Jenise you have to have contingency plans if mistakes or technology does not work you need to fix them fast. EventCamp is a learning experience from everyone and I appreciate everything Sam and ray have done. I hope they do it again next year. 
 
 
Mike
Posted @ Tuesday, August 30, 2011 2:16 PM by mike mcallen
Bein gin the lab means that you're there to test a hypothesis. Moving from the organisation of a POD for #ECTC10 into participanting 110% and speaking at #ECTC11 I can endorse the views you skilfully outline here Jenise. The experimentation was bodl and this is what makes Event Camp such an exciting format and space to interact across over 10 venues simultaneously. Nobody said this was going to be easy, but Sam and Ray took on the challenge. I commend the team as well as all those wonderful people that support them in theit efforts. Without these brave teams we would all be spectators, observers and commentors. What it takes to create a craft the future is some honest "guts" and the desire to try new innovations with succesful failures. My take on this....great work, bold moves and relentless desire to keep innovating. Let's push the boundaries East; and see what happens at the very first Event Camp Europe on Sep 9th 2011. Are you in?
Posted @ Tuesday, August 30, 2011 2:17 PM by Ruud Janssen
Mike, 
 
I appreciate that it's important to lay a good foundation and also that you know how much work Sam and Ray put into this event. In reading your comment here, two things come to my mind:  
 
1 - My point is that we NEED a place to fail. A place where we aren't seen as being lazy, bad, wrong, stupid whatever when things go wrong. Failure is part and parcel of progress. Again, my thought is that there are very few places in our industry where this is allowed and that has hindered our ability as an industry to make the advancements that we'd all like to see.  
 
2 - I know that it's disappointing, embarassing and difficult when we go to the trouble of enlisting support and getting people to participate in an event such as a pod and it doesn't meet our expectations. It's understandable to be frustrated. I wonder, however, if there isn't value in addressing these difficulties in a flexible way asking questions like what can a pod leader do to supplement the value when tech difficulties occur? It sounds like you did some really fun things on your own. How could what you learned be passed on to future pod leaders? 
 
I believe that Sam and Ray, as well as everyone else who participated in ECTC11 have learned a great deal that will help them to produce much better hybrid events. They may have learned these things from witnessing the failures much better than they could have by attending a problem-free session on the topic.  
 
This is where the true value of Event Camp lies, as long as we event professionals recognize it.
Posted @ Tuesday, August 30, 2011 3:04 PM by Jenise Fryatt
Ruud, 
 
Thanks so much for the comment. Your enthusiasm is always so energizing.  
 
You are right, we have to be brave enough to take leaps. It's really tough to do that when you are working on a project for others. But when we create an event that is specifically designed for experimentation, and we value the experiences whether things go right or wrong, that event is about fostering innovation. The value in being part of it is the learning that occurs that can benefit our industry as a whole.  
 
Again, I commend and support Sam and Ray for taking the risk, so I don't have to in my business.  
 
I will support such efforts whenever I can. I'm very proud to be working with you on Event Camp Europe.
Posted @ Tuesday, August 30, 2011 3:16 PM by Jenise Fryatt
After experiencing both virtual and live Event Camps, and because there was a ton of interest generated in Vancouver because of the excitement about trying new things, as you know we will be hosting one in Vancouver in November. Collectively we are stepping into the unknown on many levels around design, format, content and delivery, and have so many people involved, some more risk averse and some more risk adaptable and it is really fun to see it evolving. I am loving the many comments and blog posts about the experiences, and while it wasn't perhaps perfect, EVERYONE is walking away having learned something and with new contacts and deepened relationships. Isn't that why we have meetings?! Have the best time at ECEU in September we look forward to seeing this one come alive too. Sam and Ray and your many supporters - good for you and thank you for experimenting!
Posted @ Wednesday, August 31, 2011 4:36 PM by Tahira Endean
Tahira,  
 
There is SO much to learn here and I don't think it would be half as instructional if it were given as a traditional presentation.  
 
I don't like to see my friends disappointed, embarrassed, etc. So the pod thing is a bummer. But I do believe there are many lessons there. This technology is very new and we will all learn to avoid glitches much faster precisely because they have been public. 
 
I hope that future event camps, such as Event Camp Vancouver will benefit from the mistakes others have made.  
 
But I also hope that we all keep pushing that envelope and learning from future mistakes too.
Posted @ Wednesday, August 31, 2011 8:03 PM by Jenise Fryatt
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